Recensioni
Google Recensioni
- Great hotel, staff all lovely and helpful. Hotel was spotless. Nautilus is very wheelchair friendly , even having access to pool and room hoists.read moreread lessJacqueline Sitny Walker (Jacqueline996)6/28/2023Este establecimiento q se digan de ser un hotel de 4 estrella , es lo peor que me encontrado viajando por el mundo, te venden alojamiento y desasyuno pero si sales del hotel antes de las 08<.00 am no desayunas después d haberlo pagado y no te dan solución , te dan un tarjeta para la habitación sin un papel de indiçcaciones horarios etc, VERGONZOSO , ESO SI LO OBRAN BIEN , ADEMÁS Y LO MÁS TOP: PARA EL AIRE ACONDICIONADO TIENES QUE PAGAR 8, 50 EUROS NOCHE , ESTO YA ES DE TRACA , HAY QUE SER LADRONES , CLARO ESPAÑOLES AKI NO VENDRÁN SOLO EXTRANJEROS QUE SE APROVECHARÁN DE ELLOS.Nada recomendable en esta isla , es vergonzoso el trato a el cliente desde la recepciónNo volveré a pisarlo mas en mi vidaThis establishment, which is said to be a 4-star hotel, is the worst I found traveling the world, they sell you accommodation and breakfast, but if you leave the hotel before 8:00 a.m., do not have breakfast after having paid for it and do not They give you a solution, they give you a card for the room without a paper showing timetables, etc., SHAMEFUL, THEY DO IT WELL, IN ADDITION AND THE MOST TOP: FOR THE AIR CONDITIONING YOU HAVE TO PAY 8.50 EUROS NIGHT, THIS IS NOW TRACA, YOU HAVE TO BE THIEVES, OF COURSE SPANIARDS, ONLY FOREIGNERS WILL NOT COME HERE WHO WILL TAKE ADVANTAGE OF THEM.Nothing recommendable on this island, the customer service from the reception is shamefulI will never step on it again in my liferead moreread lessjosehp6/27/2023
- Bel hôtel, très calme.Très propre.Chambre spacieuse avec terrasse très appréciable. Accès rapide et facile à la plage.Par contre, la piscine est un peu trop fraîche...surtout pour un hotel accueillant des personnes à mobilité réduite ne pouvant pas forcément être actif dans l'eau pour se réchauffer.read moreread lessAnaïs Barbier6/01/2023
- First time there, but we love it, very peaceful and clean. Not far to walk to the beach, very friendly. Just what we wanted.read moreread lessJean Wright5/01/2023Wunderschöne Außenanlage. Personal ist freundlich. Für Menschen mit Behinderung sehr gut und für Kinder eher ungeeignet. Bis auf den Pool haben wir keine Spielmöglichkeiten gefunden. Handtücher wurden alle 2 Tage, egal ob notwendig oder nicht, gewechselt. Unverständlich 👎. Man sollte auch mir Fluglärm, mal mehr mal weniger, gut umgehen können. Für uns kein 4 Sterne Hotel.read moreread lessMone Lo5/01/2023Un hotel estupendo. Las habitaciones son amplias, luminosas y adaptadas para todo el mundo. El personal es súper amable y te dan todas las facilidades para que la estancia sea un éxito. Está a dos pasos de la playa y en una ubicación perfecta para moverse por la isla. Si además lo acompañas con clima privilegiado de Lanzarote, un 10. Muy recomendable.read moreread lessJ5/01/2023
- Their website is really out of date, it still states that there is a supermarket onsite. It also states that the pool is heated - it isn't. The hotel is lovely but theres no atmosphere, no life, there's also no bar or food options (apart from breakfast which you have to book). There are some seriously disturbing art on the basement floor & random weird art everywhere else. In terms of ♿ access - it's pretty good, albeit it very hilly & it has steep ramps... I would forfeit the art for a bar & heated pool. Will not be back unfortunatelyread moreread lessEmma Bunce4/01/2023Alejandro Riera4/01/2023
- Perfect for a peaceful, relaxing vacation. Apartments clean and spacious. Plenty of sunbeds around pool. No loud music or animation around pool which was welcoming. Friendly, helpful staff. Great for guests with disabilities also. Quiet location but close to resort amenities. Will definitely return.read moreread lessSteve Young4/01/2023
- The apartment is okay: equipped with a small kitchen, a tiny courtyard with washing lines, and a patio with deck chairs. Breakfast costs 9€ each, and it is better than many cafés nearby.read moreread lessRosa Pfister-Jung3/01/2023
- Værelset var lidt koldt og fugtigt, ellers pænt og rent. Støj fra lufthavnen skal påregnes men virker ikke forstyrende. Gå afstand til strand og indkøb. Pool var 21 grader. Lidt anderledes hotel med kunst og udsmykning. Privat solsenge på egen teresse. Taxa til lufthavnen var ca 10 euro på en mandag. Opholdet kostede 100 euro pr dag i januar måned 2023 uden morgenmaden.read moreread lessjørn rahn2/01/2023
- Lovely service from the staff, the apartments are really high quality and the location is handy for the airport. Pool area has been pretty quiet with no problems getting hold of sun beds.read moreread lessDan McCarthy2/01/2023Lovely, quiet complex well maintained and clean. Also, the art work/sculptures are lovely.read moreread lessSteve Harris8/09/2020I have been staying in the nautilus for the past five years. Myself and my husband go for long duration stays. The whole team are fantastic so welcoming and make sure you are well looked after. It’s home away from home for us. Each time they go above and beyond I would rate well
above 5 stars. The bungalows are spotless and cleaning staff are fantastic. The bungalow offers everything from self catering, closest spar shop is less than a five minute walk. Playa Honda is then a five minute drive to the large supermarkets. The beach is a 5 minute walk so on your doorstep, you then have the option to walk into playa Honda or Puerto del Carmen. The bus stop is within 10 mins walking and services all locations. The reception team are always on hand if you need a taxi. You are located roughly 8 minutes in a taxi. Bungalows have tv, internet and sun loungers on the terrace for relaxing evenings or for some quiet time. The facility also has a large pool which is very well maintained, and crazy golf. You will find the reception are is very tranquil with fabulous displays of art. Nothing is too much trouble for the staff in making your stay truly amazing. I can’t put into words how happy we are we found this establishment and feel like we’re part of the family.
Thank you to all in the Nautilus for all you have done for us, and can’t wait to come back already.
Ann & Dominic Somersread moreread lessShane Somers8/08/2020 - Stayed for 1 week cycling holiday. Absolutely perfect. Quiet location 2 mins from beach. Very nice friendly helpful staff. Spotless clean. Lovely pool. Private sunny patio with sun all day. Could not fault anything except for pillows which were too flat, and I didn't mention as everything else was exceptional. We will be back.read moreread lessIrene Loughlin1/18/2020Angie Gunn12/12/2019I booked this place on the basis of a heated swimming pool. As far as I am aware, we were promised a minimum temperature of 24°C. Mutch of the time, the pool temperature was not much more than 20°C. This was way too cold for me.
The staff were all very nice and disabled access around the place was excellent.
On the downside, it was a disabled room but the tiny single beds had no bed lever fitted. I was in constant fear of falling out out of bed and I could not turn myself over in the night, so I had very very poor night's sleep there. The addition of a simple bed lever fitted to the bed would have resolved this.read moreread lessglenn harrison11/26/2019
Scrivi recensione di Google
Tripadvisor
- Great hotel, highly recommended Glad we found this little gem, lovely place and a great location. All the staff were fantastic and I would highly recommend a stay here.Short walk to the promenade and various shops/bars nearby. Perfect for families and we are already looking to book again for next year after only being home for 2 days!Genuinely struggling to think of any negative points so I'll leave it there :)read moreread lessBryan O6/30/2023Great experience The resort has everything you need and is well adapted to those in a wheelchair as my dad felt more independent as it’s designed for those in wheelchairs. There is an assisted seat to get in and out of the pool, the rooms are cleaned and well kept we stayed in a 2 bed apartment. The shop are literally a walk down to the sea front and a short taxi ride to the main city. The art work around the building is amazing as is the mini art gallery down stairs there’s loads of books as well if you like to read and a breakfast is put out which you can charge to your room or pay for entirely up to you. We will definitely come again Laura the receptionist has been amazing through our entire stay thank youread moreread lessVicky M6/04/2023Great hotel, highly recommended Glad we found this little gem, lovely place and a great location. All the staff were fantastic and I would highly recommend a stay here. Short walk to the promenade and various shops/bars nearby. Perfect for families and we are already looking to book again for next year after only being home for 2 days! Genuinely struggling to think of any negative points so I'll leave it there :)read moreread lessBryan O6/01/2023Enjoyable time at Nautilus Booked a late 5 day visit to this accommodation and knew it was close to the airport. Arranged for Sun Transfers to collect us at airport and the trip took 15 minutes. As we were the only ones checking in it was very efficient and the receptionist was pleasant. We stayed in a 2 bed apartment with a/c which was very spacious. There are two bathrooms one with shower/wc/ sink and the other with wc and sink and there is a large dining area with table chairs, settee and TV. There is a small kitchen with everything you will need.Each apartment has its wifi router and has reasonable speed and reliability. There was a nice private patio, with two beds, table and chairs to the front of the patio. All towels are provided and regularly changed and there is a hair dryer in the larger bathroom, which my wife was happy with. The room was regularly cleaned as was the pool area. Breakfast is provided in the reception block, but we didn’t have it, though looked good. The apartment is 5 mins walk from Central Commercial Centre, which has a good Spar, bars, restaurants and gift shops. We ate at O’Sheas, Jazz Bistro and had drinks at Oceans which are all located here. We also dined at Devon twice , Mumbai Masala and had nice drinks each night at Horizonte and lovely coffee and ice cream at Cafe Mocca. Useful app Moovit for bus info and 1Taxi! for booking taxis if required. The accommodation was good and very clean, though does not have a bar/cafe and only serves breakfast but not an issue. This venue has the best mobility access that I have ever seen around the complex including access into the pool. Will I stay here again definitely!read moreread lessNITraveller6/01/2023
- Fabulous stay We spent a fantastic week here, from the minute we arrived until we reluctantly had to leave we were so well looked after. The complex is spotlessly clean and modern, the art work placed around the buildings is wonderful. Our one bed apartment was really well designed with everything you need for a week away. One evening my partner left his phone in the taxi, Susi in reception was amazing and went above and beyond to get the phone back, thank you Susi you are wonderful. We loved are break so much we booked to come back in October, can’t wait.read moreread lessTourist7910215/01/2023Peace and quiet Lovely peaceful relaxing place to stay, very welcoming staff, also the cleaning brigade of ladies,especially Racheal, had a lovely three weeks there would recommend if you want peace and quiet and only a short stroll to restaurants and shops.read moreread lessAnn E5/01/2023Nice Holiday Nice Bungalow with your own patio and sunbeds. the complex is kept very clean and tidy and there is fabulous art work everywhere. Supermarkets and restaurants are only a short stroll away. We found Lanzarote very windy in March and quite cool at night. Overall a very nice break.read moreread lessanthony h5/01/2023Wonderful experience in Wonderful complex! Great apartment, apated one bedroom garden view very clean, well furnished & kitted out for a holiday. Constant hot water Marina on reception a very helpful go to lady with any problems/queries. Swimming pool & area excellent never crowded very peaceful, apartment cleaned every day mainly by a lovely lady named Rachel (thanks again Rachel ) also a very helpful lifeguard who's name escapes me. Complex not to far from beach & shops/bars etc . All in all a nice relaxing holiday in wonderful surroundings. We will definitely return God willing.read moreread lessDerekCheshire4/01/2023
- Lovely holiday We enjoyed our stay, very lo key. Clean and near the beach, shops and restaurants. The art work is lovely, we enjoyed looking at it tremendously. Apartment, well equipped and fresh. Staff lovely. We went with our two children in the Easter break and the pool was very cold, not sure the heating was on. :)read moreread lessrosemarie h4/01/2023Nice and quiet We stayed here as a family of 3 and cannot fault it. If you are looking for a lively hotel or even a bar then this is not for you but it is for you if you are looking to avoid these things. It's in a good location, 5 minutes from the main area of Matagorda. Rooms are maintained to a high standard and the pool is great (and heated) Table tennis and mini golf are available and there is some lovely art around the place.read moreread lesseyes_don4/01/2023Great stay! Recently returned from a 7 night stay in this lovely complex. It was exactly what I had hoped for when booking. On arrival the lovely receptionist checked us in quickly, we purchased the safe which was 2 euros a day with card details taken for a 15 euro deposit in case of a lost key. The receptionist showed us to our room and made us feel at home. As we arrived late it was very quiet but we did venture out and find some late night food at the nearby square which has many bars and restaurants. The room itself was fantastic. We booked a two bedroomed apartment for my husband and I and two daughters. Very clean, plenty of towels and we were provided with washing up liquid, sponge tea towels and tea/coffee. Also hand-wash and shower gel a plenty. All utensils you would need toread moreread lessJoIsrael844/01/2023Fabulous place! We have just had 4 nights here. I was holidaying with my 2 teenage daughters and we stayed in a 1 bedroom apartment. The setting is just beautiful and feels very peaceful. The apartment had everything we needed and suited us perfectly. We particularly liked the space to sit outside and use our own sun loungers. The location is excellent and we loved the sea front promenade. Although on the chilly side the pool was lovely & again we enjoyed the sun loungers there. Staff were always helpful and the shower room to use after checkout was great. An amazing place for any art lovers. Things to look at everywhere and an actual gallery downstairs. I would definitely go back.read moreread lessGemma K4/01/2023
- Wonderful location Wonderful gem of a hotel 2 minutes from the beach and 4 minutes walk from the restaurants and entertainment. We honestly cannot find a single fault with this hotel. Very friendly staff especially Lauren on reception who was particularly helpful and went the extra yard. Neil & Alisonread moreread lessKeyworth Cookery Club4/01/2023Perfect relaxing holiday Such a great place! Our bungalow was perfect, beds were comfortable, extra pillows and duvets were available and we had more towels than you could shake a stick at! We overlooked the pool which was convenient but although it was quiet when we went, I think it could get busier and noisier in school holidays. The whole place was spotless and the staff were all very friendly. Not very far to the beach, shops bars restaurants etc and a nice long stroll takes you into Porta del Carmen if you are fit enough but there's a bus if you are not. All in all it was a fab place for us to stay.read moreread lessJac P4/01/2023Disappointing This Hotel was booked via a Travel Agent who are very good at meeting our requirements. We Arrived Early at the Hotel and felt fortunate to be told that our apartment was ready. A Big Thank you to Laura the Receptionist who was very friendly and bubbly a credit to herself and the Hotel. We were allocated Studio 40 , the Hotel was Clean and well kept however the rubbish bins under the sink had not been emptied and then my wife found some very Smelly Cheese which had gone off in one of the Kitchen Cabinets. We found the rooms had Dim and poor lighting, although the Eating Area and Kitchen were ok the Living Area was very Dim and poor in the Bedroom, The Bathroom had a Skylight which made it the Brightest. The Hotel seemed to be designed for the Disabled and less able which mayread moreread lessKCH0154/01/2023Fantastic place, fantastic people. I apologise for posting this review so late but I feel it is really important to do it now. We visited the Nautilus for the first time at Christmas and unfortunately I brought more than just a few dodgy shirts when we left Ireland. I quickly became very unwell and within a couple of days my wife became seriously ill. The help support and kindness we received from everyone at the Nautilus was simply incredible, they went above and beyond the call of duty and they deserve our thanks and our gratitude for everything they did for us. Each and every person we encountered at the Nautilus was amazing, many many thanks to all of you. I am glad to say that eventually we both made a full recovery and we are looking forward to a happy and healthy return to the fantastic Nautilus inread moreread lessDave & Helena3/01/2023
- Lovely stay 12 points goes to Nautilus Lanzarote! The hotell is wonderful, very kind and attentive service. We loved Laura, who welcomed us and helped with the car rental. The whole hotel is like an art' masterpiece starting from the reception, the grounds, the lava stone dishes etc. The hotel is suitable for art lovers, families with babies and disabled people. The hotel is quiet and peaceful, there is no noisy pool bar. A lovely place to stay, meditate, relax. The pool is warm. Reception opened 24/7. Five minutes walk to shops, restaurants, 15 minutes walk to the sandy beach Los Pocillos.read moreread lessPille3/01/2023Perfect place for art lover and 100% wheelchair friendly. Like living in a museum of modern art. Beautiful area. Hotel invite artists from different countrys to stay one month, for free, and produce some art. One day the art collection is more valuable than the hotel :)read moreread lessNiels3/01/2023